
The world today is characterized by an ever-growing number of contacts resulting in communication between people with different linguistic and cultural backgrounds. We have many different relationships with people. For example, interacting with a sales clerk in a store is different from the relationship we have with our friends and family members.
I once remembered an incident where my friend, who is Singaporean, came with me to India during the holidays for a visit. There I introduced her to my grandmother. So the first thing she did was to give out her hand to shake hands with her. But my grandmother didn’t shake hands with her. Instead she folded their hands in the cultural way and said namaste. Seeing this my friend was shocked as shaking hands here in Singapore is very common but I explained to her that people in India do not shake their hands but fold them and instead. So from then onwards, whenever she met people there, she knew that shaking hands was wrong and so started folding hands instead.
In a nutshell the main purpose of following such theories is to earn respect from other people’s culture.
Interpersonal communication is the process of sending and receiving information between people and interaction between members of different groups, who differ from each other in respect of the knowledge shared by them and in respect of their linguistic forms of symbolic behaviour. Once my friend and I went for a movie and she was coming by MRT to the theater. I was waiting for her at the station. I messaged her saying that I was at the ticketing counter and asked her to meet me there. She thought that I meant the ticketing counter at the theater and went there instead. Then, I realized and thought that I should have mentioned ticketing counter at the MRT instead. This indicates how interpersonal communication plays a role in our life.