Sunday, January 31, 2010

Observation of Team Behaviour: Intercultural and Interpersonal communication


The world today is characterized by an ever-growing number of contacts resulting in communication between people with different linguistic and cultural backgrounds. We have many different relationships with people. For example, interacting with a sales clerk in a store is different from the relationship we have with our friends and family members.
I once remembered an incident where my friend, who is Singaporean, came with me to India during the holidays for a visit. There I introduced her to my grandmother. So the first thing she did was to give out her hand to shake hands with her. But my grandmother didn’t shake hands with her. Instead she folded their hands in the cultural way and said namaste. Seeing this my friend was shocked as shaking hands here in Singapore is very common but I explained to her that people in India do not shake their hands but fold them and instead. So from then onwards, whenever she met people there, she knew that shaking hands was wrong and so started folding hands instead.
In a nutshell the main purpose of following such theories is to earn respect from other people’s culture.
Interpersonal communication is the process of sending and receiving information between people and interaction between members of different groups, who differ from each other in respect of the knowledge shared by them and in respect of their linguistic forms of symbolic behaviour. Once my friend and I went for a movie and she was coming by MRT to the theater. I was waiting for her at the station. I messaged her saying that I was at the ticketing counter and asked her to meet me there. She thought that I meant the ticketing counter at the theater and went there instead. Then, I realized and thought that I should have mentioned ticketing counter at the MRT instead. This indicates how interpersonal communication plays a role in our life.

Sunday, January 24, 2010

Communication and Teamwork: why are they important to me?

Communication is the exchange of thoughts and ideas through gestures, signs, signals, speech or writing. Basically, communication is sharing information, whether in writing or orally. Effective communication is a two way process- sending the right message and also it being correctly received and understood by the audience. The ability to communicate effectively is an art that can be used in many areas of your life, from employment and education to parenting and relationships. Today’s increasingly global economy places a premium on teamwork in the workplace.
In today’s world, communication plays a key role in everybody’s lives. A person with lots of knowledge should be able to put out his ideas through good communication skills but if he fails to do so he would be considered equal to a person with no knowledge. So, getting great ideas is not important, what really matters is the ability to portray those ideas in a way that others can understand. Nowadays when we go for interviews, what they look for is people with good communication skills and only after that will they look at that person’s qualifications.
Teamwork is the process of working collaboratively with a group of people, in order to achieve a goal. It is a crucial part of a business, as it is often necessary for colleagues to work well together, trying their best in any circumstance. Teamwork means that people will try to cooperate, using their individual skills and providing constructive feedback, despite any personal conflict between individuals.
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Students are also encouraged to work collaboratively on academic projects and in competitions such as the Lego League robotics competition. These projects aid students in developing the essential skills that they will need when they enter the working world. A team project is when members of the teamwork work interdependently towards the same goal. It is not hard to explain why team projects always surpass group projects or individual work. When working in teams, there will be more people and so there will be more new ideas and obviously the result would be much better compared to the same task done individually.